With over 20 years of experience, we transform your digital presence. We specialize in website and E-Shop development, SEO and Digital Marketing, ERP software and smart automation that take your business to the next level.
Address:
154 Egnatia Street, Thessaloniki 546 36
Phone:
+30 231 231 4095
E-mail:
hello@twodots.gr
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Managed Hosting & WordPress Technical Support
Managed hosting for businesses that want a fast, secure, and up-to-date website, complete with backups, monitoring, updates, and a technical team that understands the site before any problems arise.
FULL MANAGED CARE
We handle the technical infrastructure, updates, security, and minor adjustments that keep the website running smoothly on a daily basis.
Managed hosting
Managed hosting isn't just web hosting. It's the technical support a WordPress website needs to stay fast, secure, up-to-date, and available when your customers need it.
Hosting optimized for WordPress, WooCommerce, and professional use, with a clear focus on performance.
Updates, checks, backups, and monitoring are organized as part of a workflow, rather than being performed only when something breaks.
When intervention is needed, there is a team that is familiar with the website, its plugins, its structure, and its goals.
What does it include?
We combine hosting, maintenance, and minor technical tasks to ensure that the website is not left unattended after delivery.
Monitor availability and get an immediate overview when the page isn't responding properly.
Regular backups and a straightforward restore process before making significant changes.
Updates to WordPress, themes, and plugins, followed by a check to minimize unexpected conflicts.
Basic security, access, and suspicious behavior checks for a more controlled environment.
Cache, images, minor optimizations, and testing after changes that affect speed and user experience.
Corrections to forms, minor layout issues, plugin settings, and technical changes that keep the site running smoothly.
Managed Hosting Packages
We start with basic hosting and move on to a fully managed environment for websites that require more attention.
For simple company websites that require reliable WordPress hosting, basic maintenance, and secure operation.
from15€/month
For businesses that use the website daily and want updates, maintenance checks, and more comprehensive technical support.
from25€/month
For WooCommerce, lead-generation pages, or more critical websites that require priority and more frequent monitoring.
from35€/month
The prices listed include VAT 24%.
Technical Support Packages
If the page requires frequent updates, we organize support on a monthly basis rather than in one-off efforts.
For minor technical tasks, content updates, corrections, and basic monthly technical support.
from20€/month
For businesses that want to set aside time each month for technical changes, checks, and minor improvements.
from40€/month
For websites that are constantly evolving with new landing pages, integrations, WooCommerce updates, or frequent campaigns.
from60€/month
The prices listed include VAT 24%.
How We Work
Before we recommend a package, we look at the current state of the website, its traffic, plugins, WooCommerce, or forms, and how critical daily uptime is.
We're looking at hosting, WordPress version, plugins, uploads, backups, and issues that require immediate attention.
We determine whether migration, cleanup, staging, or simply enrollment in managed support is needed.
We go through the basic settings, check the functions, and lay a solid foundation for future changes.
Updates, backups, monitoring, and support requests are incorporated into a repeatable and measurable workflow.
FAQ
The most common questions before setting up WordPress hosting, maintenance, and technical support.
Managed hosting is website hosting that includes technical support. You don't just get a server; you also get monitoring, backups, updates, security, and support from a team that knows WordPress.
With standard hosting, you typically get storage space and basic server services. With managed hosting, there is active technical management for WordPress, which helps reduce problems, downtime, and issues following updates.
Yes, for packages that include this service, updates are performed on WordPress, the theme, and plugins, followed by a functionality check to promptly identify any conflicts or changes that affect the site.
Yes. Backups are a key part of the service, along with a clear recovery plan before major changes or in the event of a technical problem.
Yes, as long as a technical review is conducted first. We check the hosting, access, plugins, theme, forms, and WooCommerce—where applicable—for any issues before recommending a package.
Yes. WooCommerce e-shops usually require more careful support because they are affected by payments, shipping, plugins, speed, orders, and daily sales.
The goal is to reduce this risk by performing backups and conducting checks after updates. If a problem arises, we conduct a technical investigation and either roll back or fix the issue, as appropriate.
Yes, support can be provided without transferring the hosting, provided that the necessary access rights are in place and the current environment does not impose any serious limitations.
Minor changes may be included in the support packages, depending on the available monthly time. Larger changes or new sections are billed separately.
The choice depends on how critical the page is, whether WooCommerce is used, how often changes are made, and how quickly technical requests need to be addressed.
We start with an inspection
Send us a link to your website and tell us what your concerns are. We'll determine whether you need managed hosting, technical support, or a combination of the two.