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Guides, news, and practical tips from TWO DOTS on WordPress, e-commerce, SEO, digital marketing, automation, and technical support.

A team of professionals looks at talent intelligence software, with TWO DOTS brand and HR analytics data in the background.

The best talent intelligence software for businesses

Talent intelligence is about collecting and analysing data on skills and roles, helping e-commerce businesses make better recruitment and staff development decisions. Proper use of talent intelligence tools can improve operational performance by identifying skills gaps and guiding strategic hiring. It is a strategic investment for e-commerce brands seeking growth and efficiency.

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Team of professionals discusses AI strategy with TWO DOTS brand, highlighting human power in AI governance

From human in the loop to real human power to artificial intelligence

The debate on AI in e-commerce has matured, suggesting a transition from human approval to real human authority. Human presence must incorporate clear responsibility and authority, allowing intervention in algorithm decisions. True human authority includes setting goals, understanding system constraints, and the ability to intervene. E-commerce businesses need to incorporate AI strategies with clear purpose and strong human leadership to effectively manage risk and enhance customer trust.

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A future electric vehicle with solid-state batteries from TWO DOTS, showcases EV battery technology in the city

EV batteries: solid-state strategy

Solid-state batteries for electric vehicles are moving from the lab to the real market, impacting not only the automotive industry but also wider mobility and commerce ecosystems. The technology promises increased energy density and shorter charging times, impacting courier, logistics and e-commerce businesses. Despite the technical challenges, the direction is clear: EV batteries are becoming a critical factor in competitiveness. E-commerce businesses need to keep a close eye on developments as electrification is integrated into their strategies.

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A group of professionals discuss AI models in the TWO DOTS office, highlighting the application of large language models in business.

Small versus large language models: which is the better choice?;

The AI model market is now looking at using small language models (SLM) instead of large language models (LLM), seeking better cost and control. Especially in e-commerce, choosing the right model can improve customer support, personalization and automation. The right strategy involves a combination of SLM, LLM and human intervention, allowing efficient use of AI. Success does not depend on the size of the model, but on the ability to integrate it into business processes.

Read MoreSmall versus large language models: which is the better choice?;