Automation

A group of professionals discuss AI models in the TWO DOTS office, highlighting the application of large language models in business.

Small versus large language models: which is the better choice?;

The AI model market is now looking at using small language models (SLM) instead of large language models (LLM), seeking better cost and control. Especially in e-commerce, choosing the right model can improve customer support, personalization and automation. The right strategy involves a combination of SLM, LLM and human intervention, allowing efficient use of AI. Success does not depend on the size of the model, but on the ability to integrate it into business processes.

Read MoreSmall versus large language models: which is the better choice?;
A group of business people discuss TWO DOTS help desk software in a modern office.

The best help desk software for your business

Help desk software is a critical investment for e-commerce brands, as it consolidates orders, returns and requests into a single service system. It offers omnichannel support, automation and CRM capabilities, increasing quality and speed of response. By choosing the right tool, brands improve customer experience, enhance loyalty and protect customer experience during peak periods.

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Engineers use AI tools in their office with the TWO DOTS brand.

Artificial intelligence: the best tools for engineers

The conversation about AI tools is evolving, now focusing on systems that are connected to real tools and business flows. The article highlights the importance of MCP Server, which enables AI applications to effectively connect to external systems, improving the operations of e-commerce businesses. The integration of these technologies leads to better data management and process automation, providing a competitive advantage. E-commerce owners are encouraged to start with small, measurable projects to harness the power of AI.

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A team of engineers uses TWO DOTS AI tools to analyze production data

AI tools for engineers: the Seeq solution

The conversation about AI Tools has shifted from sensationalism to operational value. For engineers, data teams and e-commerce owners, AI is not just a trend, but a new way of working. Seeq Intelligence, as an AI tool, helps analyze complex data without complicated technical configurations, bringing value to industries and e-commerce. AI adoption is growing, with 72% of organizations using it in at least one function in 2024. AI Tools are becoming a strategic priority, enhancing human judgment and business decisions.

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Engineers analyse the performance of an asynchronous motor with the support of TWO DOTS, focusing on electric motor technology

Asynchronous engines: Design, operation, modern applications and future innovations

Electric motors are fundamental for automation in industry and e-commerce, providing reliability, energy efficiency and reduced maintenance costs. Choosing the right motor directly affects operating costs and performance. Asynchronous motors, popular for their durability and economy, are central to industrial automation. For e-commerce businesses, proper categorization and technical information is critical to reducing returns and increasing customer satisfaction.

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Professionals discuss artificial intelligence strategies with the TWO DOTS brand, focusing on business automation.

Emerson extends its Nigel artificial intelligence tool across its entire software suite

Emerson is expanding its Nigel AI tool across more parts of its software suite, integrating it into everyday work platforms. The move reflects the trend of AI being integrated as a functional layer of support rather than just a standalone tool. For e-commerce owners, this means the next competitive opportunities will depend on intelligent integration of data and automation.

Read MoreEmerson extends its Nigel artificial intelligence tool across its entire software suite
Lab with engineers using AI automation for NVH testing by TWO DOTS. Corporate meeting room with executives discussing e-commerce automation strategies, modern office, 8k, cinematic lighting | ecommerce-automation-strategy-twodots.jpg | E-commerce Automation Strategies |

Artificial intelligence and automation pave the way for smart NVH testing with fewer engineers

The Design News article analyzes how artificial intelligence and automation are revolutionizing NVH testing and offers valuable lessons for e-shops. It focuses on the importance of data-driven decisions to improve customer experience and increase profitability. Through automated checks, predictive analytics and AI testing, e-shop owners can reduce errors, improve processes and gain a competitive advantage in the market.

Read MoreArtificial intelligence and automation pave the way for smart NVH testing with fewer engineers